Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Personal details: Your name, email address, phone number, and shipping address.
• Order details: Products purchased, billing information, order history, and delivery details.
• Payment information: Information required to process transactions securely through our payment providers.
• Technical information: IP address, browser type, device information, pages visited, and website interactions.
• Communications: Information you provide when contacting our customer support team.

2. How We Use Your Information

We use personal information when necessary to:

• Process and fulfill orders.
• Handle payments, returns, refunds, and exchanges.
• Provide customer support and respond to inquiries.
• Send order confirmations and delivery updates.
• Improve our website, products, and customer experience.
• Detect fraud, prevent unauthorized activity, and protect our business.
• Meet applicable legal and regulatory obligations.
• Send marketing communications where permitted by law and consistent with your preferences.

3. Cookies and Similar Technologies

Our website and selected service providers may use cookies, pixels, and similar technologies to maintain website functionality, remember preferences, analyze traffic, and support advertising activities where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where legally required, we will request consent before using non-essential cookies or similar technologies.

4. How We Share Your Information

We do not sell your personal information for money. We may share information when reasonably necessary with trusted third parties, including:

• Payment providers: To authorize and process payments.
• Shipping and fulfillment partners: To prepare, dispatch, and deliver orders.
• Technology and analytics providers: To maintain our website, provide technical services, and understand website performance.
• Marketing providers: To support advertising and promotional activities where permitted by law.
• Legal authorities: When required by law or necessary to protect legal rights and prevent fraud.

Depending on applicable privacy laws, certain disclosures for advertising or analytics may be considered sharing, targeted advertising, or other regulated data processing. Where applicable, you may have the right to opt out.

5. Third-Party Services

We may rely on third-party providers to process payments, deliver orders, analyze website activity, and provide other services necessary to operate our business.

These providers may process personal information in accordance with their own privacy policies. We encourage you to review their policies when using their services.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with legal obligations.

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to obtain a copy of your information, withdraw consent where applicable, or opt out of certain data sharing and targeted advertising.

To exercise your privacy rights, contact us using the details provided below. We may need to verify your identity before processing your request. All requests are subject to applicable law.

8. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services independently under applicable law. We do not knowingly collect personal information from children in violation of legal requirements. If you believe a child has provided us with personal information improperly, please contact us.

9. International Data Transfers

Your personal information may be processed or stored in countries other than your country of residence, depending on the location of our service providers. Where required by law, appropriate safeguards will be implemented for international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, or legal obligations. Any updated version will be published on this page, together with the applicable effective date where appropriate.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact our support team.

Store: Azuriv
Email: support@azuriv.com